support.

Guides, answers, and tech details — and if anything's missing, we're just an email away.

getting started

Installation & DAW scan Using Standalone without a DAW Getting updates Uninstalling cleanly

controls & presets

Knob controls a/b, undo, and help mode Resizing the window Saving and sharing presets

technical

Latency & compensation CPU load System requirements Windows installer warning Reporting bugs

installation & getting started

My DAW can't find the plugins — what now?

The installer places the plugins in C:\Program Files\Common Files\VST3 (or, without admin rights, in %LOCALAPPDATA%\Programs\Common\VST3 — both official VST3 search paths). Then run a plugin rescan in your DAW:

  • FL Studio: Options → Manage plugins → Start scan
  • Ableton Live: Options → Plug-ins → Rescan
  • Other DAWs: check the VST3 path in the plugin manager and rescan
Can I use the plugins without a DAW?

Yes — every plugin also installs as a self-contained app (Standalone) and shows up in the Start menu. On first launch, pick your sound card and input under Options → Audio/MIDI Settings. Handy for quick experiments or live situations without a DAW.

How do I find out about updates — and how do I install them?

You can see the installed version in the bottom left of every plugin and in the gear menu. New versions appear on the downloads page — just run the new setup over your existing installation; presets and settings are preserved.

How do I uninstall the plugins cleanly?

Suite installation: Windows Settings → Apps → "AySound Suite" → Uninstall. ZIP installation: delete the respective .vst3 folder from C:\Program Files\Common Files\VST3. Your own presets and settings under %APPDATA%\AySound are kept — if you want those gone too, delete that folder by hand.

controls & presets

Knob controls: fine-tuning, resetting, typing in values
  • Drag changes the value · Shift + drag = fine mode
  • Double-click a knob = back to its default value
  • Click the value readout = type in a value directly (Enter confirms)
  • Mouse wheel works on every knob
What do a/b, the arrows, and the question mark in the header do?

a/b holds two settings snapshots for quick comparison — dial in a sound, switch to b, dial in another, and flip back and forth. The arrows are undo/redo for parameter changes. The ? enables help mode: hover over any control and you get a short explanation right inside the plugin.

Can I resize the window?

Yes — drag the bottom-right corner, continuously from 75% to 200%. Every plugin remembers its size and opens next time exactly the way you left it — in every project and every DAW. The gear menu also offers fixed sizes (100/125/150/200%).

Where are my presets stored — and how do I share them?

Your own presets live as individual files under %APPDATA%\AySound\<PluginName>\Presets. To back up or share them, just copy the .aypreset files — drop them into the same folder on the target machine and you're done. The factory presets (15–20 per plugin) are built into the plugin and can't get lost. The Save button in the preset browser stores the current sound under a name of your choice; Delete removes your own presets (factory presets are protected).

technical & troubleshooting

Do the plugins add latency — and do I need to compensate for it?

Some plugins use lookahead or oversampling and therefore have a small, constant latency (e.g. limiter, clipper, gate, saturator). It is reported precisely to the DAW, which compensates automatically — you don't have to do a thing, all tracks stay in sync. The exact latency in samples is shown in each plugin's gear menu.

How high is the CPU load?

Very low — the plugins are deliberately lightweight and happily run many instances per project. Oversampling costs the most processing power (AyClipper "4x", AySaturator): if you're working on weaker hardware, you can switch it off in the plugin. The interfaces are optimized too and only redraw when something changes.

System requirements at a glance
  • System: Windows 10 or 11, 64 bit (no ARM, no 32-bit hosts)
  • Formats: VST3 and Standalone
  • Sample rates: 44.1 to 192 kHz, all common buffer sizes
  • DAWs: tested with FL Studio and Ableton Live; runs in any VST3 host
  • macOS: in the works — will appear right here on this site
Windows warns "Unknown publisher" — is that dangerous?

No. The installers aren't commercially signed (the certificate costs several hundred euros a year), so SmartScreen shows a warning on first launch: "More info" → "Run anyway". The downloads page provides SHA-256 checksums so you can verify every file.

Something isn't working — how do I report a bug?

Write to aysound@ayhandogan.com.tr and ideally include right away:

  • Which plugin and which version (shown in the bottom left of the plugin)
  • Your DAW and its version, plus your Windows version
  • What exactly happens — and how to reproduce it
  • If available: a screenshot

The more precise the description, the faster the fix.

didn't find what you need?

Drop us a line — we usually reply within 1–2 days.